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Posts tagged [returns]


  • Returns Policy and Process

    RETURNS

    We deliver high quality international brands in an unused state. However, in the event that you are not satisfied with your product, you may return it to us. Please keep in mind that for hygiene reasons we can not accept hair brushes, hair accessories etc other than where the product is defective or damaged en-route. We cannot accept returns if the products have been opened and are no longer in a re-saleable condition - all tamper seals, and original packaging need to be intact and in its original condition.

    Purchases must be returned within 7 days of delivery. The items are your responsibility until they arrive back with us. All return costs are for your own account. A handling fee on return goods is not charged for at 10% or R150 minimum charge.

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