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Shipping & Delivery Policy

 2020-03-09 01:55 PM by

Shipping & Delivery

  1. HairCair Distributors strives to fulfil all orders as fast as possible (most orders are dispatched within 24hours)
  2. HairCair Distributors delivery is made after funds have cleared successfully to our account.
  3. Delivery Timeframes ( all via door to door courier )
  • Major Centres via standard courier – 2 to 3 working days ( Saturdays, Sundays and Public Holidays are not included into the delivery time frame – Please note that Delivery time frame is from dispatched and not from when the actual order is placed )
  • Regional Areas – 3 to 5 working days ( Saturdays, Sundays and Public Holidays are not included into the delivery time frame – Please note that Delivery time frame is from dispatched and not from when the actual order is placed ) No delivery to Farms and small holdings
  • Cape Town “local’ deliveries – 2 to 3 working days ( Saturdays, Sundays and Public Holidays are not included into the delivery time frame – Please note that Delivery time frame is from dispatched and not from when the actual order is placed )
  • No express delivery can be arranged.
  • Postal Service is not used unless arranged and billed for separately.
  • Should an order be particularly heavy or bulky, an additional working day may be required.
  • Delivery FEE:
  • FREE DELIVERY on orders over R600 in major cities and towns. Delivery Fee for orders below R500 order value including VAT is R75.00
  • FREE DELIVERY on orders over R1 100 in regional and outlying towns. Delivery Fee for orders below R1 100 order value including VAT is R115.00
  • FREE DELIVERY on orders over R600 in Cape Town suburbs, 20km radius from Woodstock. Delivery Fee for orders below R500 order value including VAT is R75.00
  • This amount is subject to change at the discretion of HairCair Distributors at any time they deem necessary.
    Furthermore the delivery fee will increase annually.
  • Orders to remote areas may attract additional charges.
  • Any non delivery due to incorrect address, no access, unanswered calls or intercoms will forfeit the free delivery granted and the second delivery attempt will be charged. Any further failure to receive ordered goods will lead to order being cancelled.
  • Orders can be collected at HairCair Distributors, 253 Albert Road, Woodstock, Cape Town by prior arrangement.